READsquared Knowledge Base
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READsquared 101
The Basics
Technical Details and Site Access
Trainings and Webinars
Help Videos
Training Sessions
Contacting Support
READsquared App
Where can I find the READsquared App?
How do I find my library or school in the app?
Graphic for Social Media on How to Use the App
Participants
Adding and Editing Existing Participants
Modifying Participant Activity
Participant Prizes
Completion Certificates
Importing Participants
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Prize Queue
How to redeem a prize for a reader
What is the difference between the "Hand Out Prize" and "Hand Out Checked" button?
Reviews Moderation
Book Review Moderation
Communications
Can I contact all participants?
How do I know there are participant questions?
How do I answer participant questions?
Why are emails we send from READsquared bouncing?
Texting Options
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Reports
Ad Hoc Report is not giving correct results
How do I save my reports to use later in the year?
How to find totals for multiple reading types logged?
Programs
Program Details
Theme Update: When you just want new graphics, games, etc. in your previously customized program
Importing Programs
Registration Fields
Gadget Options
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Coming Soon Page
What can I do to notify patrons of upcoming programs if I have active programs?
Coming Soon Banners
Avatars
Avatar Types
Can I upload my own avatars?
Can I change the avatars?
Badges & Rules
How do I stop prize notifications for badges earned?
How to do I set up a badge?
Reading Lists
How do I create reading lists?
Catalog Integration
E-Book Reading Lists
NoveList Integration
Missions
Setting Up Missions
Adding Images and Video
Viewing Mission Submissions
Importing Missions
Events
How do I add an event?
Setting Up Event Codes
How do participants enter an event code?
Can I add virtual events?
Offers
Creating an Offer
Random Drawings
Why are there no winners for my Random Drawing?
Prize Raffles
How can I see a list of tickets participants purchased?
How do I re-draw a prize for the Prize Raffle?
Where is the Prize Raffle located in the app?
Prize Store
Prize Store Mobile Icon
Bingo Boards
How do I setup Bingo?
How can I see bingo board completion stats?
How do I setup Advanced Bingo?
Surveys
How do I add surveys?
Codes
Why do schools not show after selecting school district?
Mini Games (Repository)
Can I assign points or award badges for games played?
How can I offer more mini games?
Reader's Advisory
How do I turn off Reader's Advisory and book recommendation emails?
How do I map our catalog to the Readers Advisory?
System Interfaces
SIP II
Look and Feel
How do I add images or PDFs to my programs?
Security
How do I add new admin or staff accounts?
What are security groups?
Participant Interface: What does the patron see?
Assisting Patrons: Switch to User View
Reader Prizes
Do participants keep their same login information for a new program?
Can my READsquared site be translated?
How can patrons print their logging history?
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Promoting Your Program
Graphics and Marketing Materials