ReadSquared Knowledge Base
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ReadSquared 101
The Basics
Technical Details and Site Access
Advanced Features
2024 Control Room Updates
Trainings and Webinars
How To Videos
Recorded Training Sessions
Contacting Support
ReadSquared App
Where can I find the ReadSquared App?
How do I find my library or school in the app?
Participants
Adding and Editing Existing Participants in the Control Room
Modifying Participant Activity
Deleting Participants
Participant Prizes
Completion Certificates
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Prize Queue
How to redeem a prize for a reader
What is the difference between the "Hand Out Prize" and "Hand Out Checked" button?
Sending Messages to Prize Queue
Book Reviews
Book Review Moderation Instructions
Communications - Setting Up Email
Sending Emails to Participants
Why are emails we send from ReadSquared bouncing?
Text Messages
How do you change notifications to be sent in-system?
How to customize preset email templates?
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Reports
Ad Hoc Report is not giving correct results
How do I save my reports to use later in the year?
How to find totals for multiple reading metrics logged?
I Only Want the First "x" Amount of Participants Registered to Earn Prizes
Finisher Report
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Setting up Programs
Details Screen
Badge Rules
Registration Fields
Gadget Options
Certificates
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New Themed Programs
Theme Update: When you just want new graphics, games, etc. in your previously customized program
Add or Import Programs
Sampling of Prepackaged Programs
Coming Soon Page
Avatars
Avatar Types
Can I upload my own avatars?
Can I change the avatars?
Reading Lists
How do I create reading lists?
Catalog Integration
E-Book Reading Lists
NoveList Integration
Changing Book Covers
Missions
Setting Up Missions
Adding Images and Video
Mission Activity and Responses
Importing Missions
Exporting and Sharing Missions
Setting Up Mission Activities
Events
Add an event to the events calendar
Setting Up Event Codes
How do participants enter an event code?
How can I import multiple events at once?
Offers
Creating an Offer
Drawings
What is the difference between Drawings, Raffles, and Prize Store?
Why are there no winners for my Drawing?
Raffles
How can I see a list of tickets participants purchased?
How do I re-draw a prize for the Raffle?
Can patrons change or delete Raffle Tickets?
Prize Notifications to Winners
Prize Store Setup
Prize Store Mobile Icon
Managing Your Prize Store
Patron bought a prize they didn't actually want...now what?
Emailing about Prize Store Status/Eligibility
Bingo Cards
How do I setup or import a Standard Bingo card?
How do I setup Premium Bingo?
How can I see bingo card completion data, run bingo reports?
Can I delete bingo squares?
Can a program have more than one bingo card?
Surveys
How do I setup and add surveys?
Codes
Why do schools not show after selecting school district?
Customizing Reading Metrics
Mini Games
How can I offer more mini games?
Which games are used for annual themed programs?
Reading Advisory
How do I turn off advisory and book recommendation emails?
How do I map our catalog to the Reader's Advisory?
System Interfaces
SIP II
Look and Feel
How do I add images or PDFs to my programs?
Page Layouts: Editing Participant Page Content
Custom Content: Create additional pages for your site
Advanced Program Capabilities: Program Styles & Text
Left Side and Home Page Menus
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ReadSquared Scheduler
Schedule Reports
Schedule Communications
Schedule Drawings
Schedule Prize Raffles
Schedule Manual Badge Awards
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Security
How do I add new admin or staff accounts?
What are security groups?
Participant Interface: What does the patron see?
Assisting Patrons: Switch to User View
Reader Prizes
Do participants keep their same login information for a new program?
Can my ReadSquared site be translated?
How can patrons send librarians messages and/or questions via ReadSquared?
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Promoting and Marketing Your Program
Graphics, Flyers, and Other Marketing Materials
TDSRC – All you need to know!
Smokey Bear Reading Challenge
Homework Helper
Homework Helper Setup and Customization
Homework Helper Location Queue
Requesting a Homework Helper
Reading Buddies
Reading Buddies Setup and Customization
Reading Buddies Location Queue
Requesting a Reading Buddy