READsquared Knowledge Base
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READsquared 101
The Basics
Technical Details and Site Access
Trainings and Webinars
Help Videos
Recorded Training Sessions
Contacting Support
Registration Options 15 Minute Training
Utilizing communications features to market your program
READsquared App
Where can I find the READsquared App?
How do I find my library or school in the app?
Instructions for Patrons On How to Use the App
Participants
Adding and Editing Existing Participants in the Control Room
Modifying Participant Activity
Participant Prizes
Completion Certificates
Importing Participants
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Prize Queue
How to redeem a prize for a reader
What is the difference between the "Hand Out Prize" and "Hand Out Checked" button?
Sending Messages to Prize Queue
Book Reviews
Book Review Moderation
Communications - Setting Up Email
Can I contact all participants?
Why are emails we send from READsquared bouncing?
Text Messages
How do you change notifications to be sent in-system?
How to customize preset email templates?
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Reports
Ad Hoc Report is not giving correct results
How do I save my reports to use later in the year?
How to find totals for multiple reading metrics logged?
I Only Want the First "x" Amount of Participants Registered to Earn Prizes
Finisher Report
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Programs
Program Details
Registration Fields
Gadget Options
Certificates
Wrap up: Post Program Recommendations
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Coming Soon Page
What can I do to notify patrons of upcoming programs if I have active programs?
Coming Soon Banners
Program Countdown Clock
Avatars
Avatar Types
Can I upload my own avatars?
Can I change the avatars?
Badges & Rules
How do I stop prize notifications for badges earned?
How do I set up a badge?
Reading Lists
How do I create reading lists?
Catalog Integration
E-Book Reading Lists
NoveList Integration
Changing Book Covers
Missions
Setting Up Missions
Adding Images and Video
Seeing Mission Activity and Responses
Importing Missions
Advanced Missions/Activities:
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Events
Add an event to the events calendar
Setting Up Event Codes
How do participants enter an event code?
Can I add virtual events?
How can I import multiple events at once?
Offers
Creating an Offer
Random Drawings
What is the difference between Random Drawings, Prize Raffles, and a Prize Store?
Why are there no winners for my Random Drawing?
Prize Raffles
How can I see a list of tickets participants purchased?
How do I re-draw a prize for the Prize Raffle?
Where is the Prize Raffle located in the app?
Notifying Raffle Participants
Can patrons change or delete Raffle Tickets?
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Prize Store
Prize Store Mobile Icon
Managing Your Prize Store
Patron bought a prize they didn't actually want...now what?
Emailing about Prize Store Status/Eligibility
Bingo Boards
How do I setup Bingo?
How can I see bingo board completion stats?
How do I setup Advanced Bingo?
Can I delete bingo squares?
What is Premium Bingo?
Surveys
How do I setup and add surveys?
Codes
Why do schools not show after selecting school district?
Customizing Reading Metrics
Mini Games (Repository)
Can I assign points or award badges for games played?
How can I offer more mini games?
Which games are used for annual themed programs?
Reader's Advisory
How do I turn off Reader's Advisory and book recommendation emails?
How do I map our catalog to the Reader's Advisory?
System Interfaces
SIP II
Look and Feel
How do I add images or PDFs to my programs?
Page Layouts: Editing Participant Page Content
Custom Content: Create additional pages for your site
Advanced Program Capabilities: Program Styles & Text
Menu Module
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Security
How do I add new admin or staff accounts?
What are security groups?
Participant Interface: What does the patron see?
Assisting Patrons: Switch to User View
Reader Prizes
Do participants keep their same login information for a new program?
Can my READsquared site be translated?
How can patrons print their logging history?
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Promoting and Marketing Your Program
Graphics, Flyers, and Other Marketing Materials
TDSRC – All you need to know!
Page Turner Adventures
Homework Helper
Homework Helper Setup and Customization
Homework Helper Location Queue
Requesting a Homework Helper
Reading Buddies
Reading Buddies Setup and Customization
Reading Buddies Location Queue
Requesting a Reading Buddy